When I try the "Add a device" it puts up a small window and looks for a device, that finishes saying it can't find any. All I know is somehow you need to get to a point in trying to add a printer where it asks for a driver, and you click on Have Disk and browse accordingly as I posted above.
There's gotta be a way, because I have given that method to several forum members who reported it worked, such as this discussion Didn't find what you were looking for? Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Learn how to upgrade to Windows Create an account on the HP Community to personalize your profile and ask a question.
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again. While we prepare for the move, we are unable to accept new postings. Repeat this process for any additional print drivers in Windows 8 or Windows 8.
Follow Microsoft's instructions to extract and install the driver s as described in Microsoft Knowledge Base article Use the following table as a guide to help you choose which driver is best for your printing needs. Driver type. Recommended for most printing needs from general office applications used for word processing or spreadsheet applications, etc. When you know that you have a postscript printer;.
When printing in a mixed environment, for example, printing from both Windows and Macintosh applications. This driver is not recommended unless no other option is available. Troubleshooting If you have trouble during installation, use the following tips to help ensure a successful installation:. Make sure the computer on which you want to install the driver is connected to the internet. Some companies may limit access to internet or to Windows Update.
If you are unable to access the internet or Windows Update, contact your system administrator or IT Help desk. Make sure that the printer is supported. Go to Products Not Supported in Windows. If you were not able to successfully install the print driver included in the Windows OS or Windows Update, there may be another driver option available for the printer, or the printer may not be supported. Go to one of the following support pages for more information: Drivers and software support for Windows 7.
Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. How does HP install software and gather data? Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.
Loading Results. Learn how to upgrade to Windows 11 Windows 11 Upgrade Guide. Product Homepage. Download and Install Assistant. Don't ask again. Ok, get started. No thanks, I will download and install manually. Solution and Diagnostic Data Collection. Change preferred operating system Select preferred operating system. If you wish to see solutions related to another OS, please select the preferred operating system and version and choose 'Change' Select an operating system and version to see available software for this product.
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Let us detect the drivers you need for this HP PC Our automated tool will simplify the choices you have to make Detect my drivers. Let us detect the drivers you need for this HP PC Skip the confusion of sorting through all of our drivers and let us detect only the ones you need. Detect my drivers. Learn more Continue. Show location. HP Support Solution Framework is downloading Locate the file in your browser window, and double-click to begin installing. Please wait while we find your drivers. Detection not available.
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